Today, through Business Operations Lab, I partner with law firms and service-based businesses to strengthen their operations, from onboarding and documentation to performance management and process optimization. My mission is simple: to help business owners reclaim their time, elevate their teams, and operate with confidence.

Business Operations Lab, LLC, in Kennesaw, GA, was built on the expertise and vision of founder Giselle, whose unique journey from chemist to COO has shaped a company dedicated to helping businesses run smarter and stronger. With a Bachelor’s Degree in Chemistry and a Master’s Degree in Biochemistry from Georgia State University, Giselle developed the analytical mindset and precision that guided her early career at The Coca-Cola Company, where she supported product development and quality assurance. Her passion for improving systems led her into the legal field, where she spent a decade as COO, creating operational frameworks that elevated the firm’s efficiency and performance. Today, she brings this same strategic insight to Business Operations Lab, partnering with law firms and service-based businesses to streamline onboarding, refine documentation, enhance performance management, and optimize processes. Her mission is to help business owners reclaim valuable time, strengthen their teams, and build operations that inspire clarity and confidence for long-term success.